Returns & Exchanges

At Dresmy, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your new outfit isn't a perfect fit, our streamlined exchange process ensures you get the style you love without the stress.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all designer tags are attached and the garment is in its original condition.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects your return, we will process your full refund or dispatch your replacement item within 5-7 business days.